ScaleLeadMedia
Customer Support

Contact and Support Policy

Use the support form below for billing, delivery, technical, or policy-related inquiries. Our team responds within 24 business hours.

Primary Support Channel

Use the support request form on this page for all inquiries.

Support Response Time

We respond within 24 business hours for all customer inquiries.

Working Days

Monday to Saturday (excluding public holidays).

Business Address

66/23 C, broomhill estate, thihariya kalagedihena

Submit a support request

Provide your details and our support team will get back to you.

How support works

  • Submit the form with complete details.
  • We review your request and identify the correct team.
  • We reply with resolution steps within 24 business hours.